FAQs - Have a question about the online finance process? Here are some Frequently Asked Questions and their corresponding answers.
Q: What is the advantage of financing through a Payless Car Sales® franchised dealer via the online application?
A: Our online finance process is fast, secure, and offers competitive rates and terms designed for the value-conscious used car customer.
Q: Am I required to finance online to receive financing through a Payless Car Sales® franchised dealer?
A: No. If you prefer, you may apply in person at a Payless Car Sales® franchised dealer location.
Q: I have excellent credit. Can Payless® do a good job for me?
A: Yes. Payless Car Sales® franchised dealers have relationships with lending institutions that offer competitive rates for customers with excellent credit. All applications are subject to credit approval.
Q: I’ve had past credit problems. Can Payless help me?
A. Yes. Not all borrowers have perfect credit, so Payless Car Sales® franchised dealers maintain relationships with lending institutions that specialize in helping customers with less than perfect credit. Applications are subject to credit approval and terms may vary depending on your creditworthiness.
Q: Is there an application fee?
A: No. There is no charge for submitting a credit application.
: How secure is my personal information?
: The security of your personal information is very important to us here at Payless Car Sales®. Our site uses Secure Sockets Layer (SSL) encryption for all customer data and is verified by a thawte
to learn more about how we protect your personal data.
Q: Do I need to provide any documentation, and if so why do you need this?
A: Documentation requirements will vary depending on an applicant’s particular circumstances, including creditworthiness. Some examples of documents that may be required are: a photocopy of a state-issued drivers license, proof of residency, proof of income, and a list of personal references.
Q: What will be my term and interest rate, and are your term and rates competitive?
A: Your finance term and interest rate are determined by a number of factors, including your creditworthiness, and are subject to credit approval. Our Payless Car Sales® franchised dealers work with a number of different lending institutions to help provide you with competitive terms and interest rates.
Q: How do I check the status of my application, and how soon will I know if my application is approved?
A: An email will be sent to you immediately after you clicked ‘Apply Now’. It will contain the contact information for the Payless Car Sales® dealership that is processing your application, so you can call and ask for the Finance Department.
If you submit an application during normal business hours, your credit decision will normally be available within 2 - 24 hours.
Q: Can I set up to make automatic payments or make payments online?
A: Most lending institutions have arrangements available to make automatic payments and/or make payments online. Consult with your Payless Car Sales® dealer for more information.